About this service
HELLOCON Engineering & Construction Private Limited operates hellocon.in and handles enquiries through its business Facebook Pages and Instagram account. Our HELLOCON AI Assistant app uses HELYX to help our team respond to enquiries. These terms describe use of our website information and enquiry channels.
Information and enquiries
You can use these channels to ask about HELLOCON services and request contact from our team. Provide accurate contact details and only information relevant to your enquiry. Do not send passwords, OTPs, bank or payment credentials, or identity documents through website forms or social messages. Public comments can be visible to others; use a private channel for contact details.
An enquiry, an automated reply or general website information is not a confirmed quotation, order, installation agreement or payment instruction. Project-specific scope, price, finance, availability and service arrangements must be confirmed separately with HELLOCON's team. Follow the terms of any separate agreement for services you purchase.
AI-assisted replies
Some replies may be generated automatically using HELYX and Google Gemini. They can contain mistakes or miss context. Ask our team to clarify information before relying on it for a project-specific decision. Automated replies do not replace a site survey or a confirmed technical and commercial proposal.
Personal information
Our privacy policy explains the enquiry information we receive, AI processing, sales-team follow-up, records and external service providers. Relevant message context may be sent to Google Gemini to prepare a reply. Relevant lead summaries and the contact details you provide may be forwarded through WhatsApp to designated HELLOCON sales staff. Records can exist on the HELYX computer and in relevant business communication services; they do not remain exclusively on one office computer.
To request correction or deletion, contact business@hellocon.in and follow our data deletion instructions. Requests are reviewed manually. Opening the instructions page does not perform automatic deletion. Those instructions explain identification, review, scope and the distinction between HELLOCON-held records and independent providers' records.
Other services and availability
Links to Facebook, Instagram, WhatsApp, email, Google Maps or government portals take you to services governed by their own terms and policies. Enquiry delivery and automated replies depend on the configured services and may be unavailable. If a form reports that an enquiry was not sent, contact our team through the published phone, WhatsApp or email options instead.
Contact
For questions about these enquiry channels or these terms, contact business@hellocon.in or use the details on our contact page.